Privacy Policy

Last updated: March 2025

This Privacy Policy describes how JGR Inc (“we”, “us”, “our”) collects, uses, and protects your information when you use:

• the ebAI List mobile application (the “App”), and
• the website and dashboard located at https://listings.vaultwoods.com/ (the “Site”).

Together, the App and Site are referred to as the “Services”. By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

Depending on how you use the Services, you may provide us with:

• Contact information – such as name, email address, phone number or company name (for example, if you contact us for support or create an account in the future).
• Listing content – product titles, descriptions, item specifics, pricing, condition, shipping details, templates, and any other text you type into the App or Site.
• Product images and photos – images you upload or capture through the App (including via the camera or photo library) for the purpose of generating listings or analyzing items.
• Barcode or identifier data – UPC/EAN or other product codes that you scan or enter to look up product information.
• Account credentials (if applicable) – username and password for an account you create with us (if account-based features are enabled in the future).
• eBay or marketplace connection data – access tokens or marketplace identifiers if you choose to connect your seller account to automate listing creation. These tokens are used only to perform actions you authorize (such as creating or updating listings).
• Support and communication – information you include when you contact us (for example, bug reports, feedback, or screenshots).

1.2 Information Collected Automatically

When you use the Services, we may automatically collect certain information, including:

• Device information – device model, operating system version, language, time zone, and unique device identifiers.
• App usage data – features you use, screens viewed, buttons clicked, session length, and other usage patterns that help us understand how the App and Site are used.
• Log data – IP address, browser type, referring pages, date and time of access, and error logs.
• Crash and performance data – information about crashes, freezes, and performance issues to improve stability.

1.3 Cookies and Similar Technologies (Site)

Our Site may use cookies, local storage, and similar technologies to remember your preferences, maintain sessions, and analyze traffic. You can usually configure your browser to refuse cookies or to let you know when a cookie is being set. If you disable cookies, some features of the Site may not work properly.

1.4 Information from Third Parties

If you choose to connect third-party services (such as eBay or other marketplaces), those services may share certain information with us in accordance with their own privacy policies and your settings with them. For example, this may include:

• your seller ID or store name;
• listing identifiers and related metadata;
• authorization tokens that allow the App to create or update listings on your behalf.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and operate the Services – including generating AI-powered listing suggestions, item specifics, descriptions, and pricing recommendations.
• To connect with marketplaces – when you choose to connect your seller account, we use your tokens and listing data to create, update, or manage listings as you instruct.
• To process images and text with AI – product photos and text you submit may be sent to our AI service providers to generate descriptions, titles, or other content.
• To improve the Services – analyzing usage and performance to fix bugs, optimize workflows, and develop new features.
• To communicate with you – responding to support requests, sending important notices about changes, security updates, or service-related information.
• To maintain security – monitoring for suspicious or fraudulent activity and protecting the integrity of the Services.
• To comply with legal obligations – such as tax, accounting, or regulatory requirements.

3. AI and Third-Party Processing

The core functionality of ebAI List is to help generate and optimize listing content using AI. To do this, we may send text and images that you provide to one or more third-party AI service providers.

• These providers process your data only to generate outputs (such as titles, descriptions, or item specifics) and to support or improve their models in accordance with their own terms and policies.
• We do not sell your listing data to third parties.
• We recommend that you avoid including sensitive personal information in product descriptions, photos, or other fields.

4. Legal Bases for Processing (EEA/UK Users)

If you are in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases:

• Contract – to provide you with the Services you request.
• Legitimate interests – such as improving the Services, preventing fraud, and securing our systems.
• Consent – where required (for example, certain analytics or marketing communications). You may withdraw your consent at any time.
• Legal obligations – to comply with laws, regulations, and court orders.

5. How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers – with trusted third-party vendors that perform services on our behalf, such as cloud hosting, analytics, logging, email delivery, or AI processing. These providers are only allowed to use your information as necessary to provide services to us.
• Marketplace integrations – with eBay or other marketplaces, but only when you choose to connect your accounts and explicitly trigger actions (e.g., publishing a listing).
• Business transfers – if we are involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, subject to appropriate confidentiality protections.
• Legal requirements – when we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights, investigate fraud or security issues, or protect the safety of our users or the public.
• With your consent – in any other situation where you explicitly ask or consent to us sharing your information.

We do not sell your personal information for monetary consideration.

6. Data Retention

We retain your information for as long as reasonably necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. The exact retention period may vary depending on:

• the type of information;
• why it was collected; and
• legal or operational retention requirements.

We may anonymize or aggregate certain data so that it can no longer be associated with you. We may use such anonymized or aggregated data for analytics, research, or improvement of the Services.

7. Data Security

We use reasonable technical and organizational measures designed to protect your information from unauthorized access, use, or disclosure. These measures include encryption in transit where appropriate, access controls, and regular review of our infrastructure.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

8. Children’s Privacy

The Services are intended for use by adults and are not directed to children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete such information promptly.

9. Your Rights and Choices

9.1 General Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access – request a copy of the personal data we hold about you.
• Correction – request that we correct inaccurate or incomplete information.
• Deletion – request that we delete your personal data, subject to certain legal exceptions.
• Restriction – request that we restrict the processing of your data in certain circumstances.
• Portability – request a copy of certain personal data in a structured, machine-readable format.
• Objection – object to processing that is based on our legitimate interests or for direct marketing.

To exercise any of these rights, please contact us using the details in the Contact Us section below. We may need to verify your identity before responding to your request.

9.2 California Residents (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• The right to know what categories of personal information we collect and how we use them.
• The right to request deletion of your personal information.
• The right to opt out of the sale or sharing of your personal information (we do not sell your personal information).
• The right not to be discriminated against for exercising your privacy rights.

You or your authorized agent may contact us to exercise these rights using the contact information below.

10. International Transfers

We are based in the United States, and your information may be processed and stored in the United States or in other countries where our service providers operate. These countries may have data protection laws that are different from those in your country.

Where required by law, we take appropriate steps to ensure that transfers of personal data are subject to suitable safeguards, such as standard contractual clauses or other mechanisms approved by relevant authorities.

11. Third-Party Links

The Services may contain links to websites or services that are not operated by us (for example, eBay or other marketplaces). We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. If we make material changes, we may provide additional notice (such as in-app messages or email).

Your continued use of the Services after any changes become effective constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, you can contact us at:

JGR Inc
Attn: Privacy Officer
13565 Watsonville Road
Morgan Hill, CA 95037
United States
Email: support@vaultwoods.com